“If you’re serious about innovation, you have to get serious … and systematic … about forgetting. PERIOD.”
~ Tom Peters
Tom Peters projects the exact message I need to hear, exactly when I need to hear it. I subscribe to his daily emails and each one gives me a little jolt. Sometimes he times them particularly well, allowing me to share his wisdom with another soul in need of a good talking to.
Today a friend of mine called me to talk about her job. Bright, enthusiastic, and innovative, she toils away on stop-start projects in a very gray cubicle. Today, her CEO gave a rousing speech about innovation and the forward path of the company. “He just gave the speech to the wrong company,” she said to me. “We cut innovative, game-changing projects right and left here, and then complain about being beat out by our competition. I felt like I was living the book The Emperor’s New Clothes. I think he was trying to convince himself of his plan more than he was trying to convince us.”
Despite a very tough economy, she started looking for a new job today. For a few minutes after the CEO’s speech, she said she felt disappointed, let down. Just a few months ago, she felt so excited and inspired by her company. Last week, collective fear about innovation set in around the office, some champions of innovation were let go, the remaining leadership pulled funding for new product development, and she found herself twiddling her thumbs.
I know senior leaders at companies have a lot of pressure on them to produce bottom-line results. In their angst some forget that when they pull the plug on innovation, their most innovative team members, the ones they really need in this tough economy, don’t stick around for things to improve. They look for other opportunities, find them, and take off. Like it or not, CEOs, you can’t keep innovative people down for long. They need appreciation for their efforts, and if you show your appreciation by cutting funding for innovation, you lose their loyalty.
As my friend told me about her story, I listened patiently, and then read this Tom Peters quote to her. She worked hard in her role at this company, and they didn’t recognize the value of her contributions. Now she needs to forget them and start looking for greener pastures. If I put on my yogi hat, I remember that this latest turn of events must mean another place needs her right now. So, she’s setting off on the road toward greener pastures.